Privacy policy

Privacy policy

At UK Green Investment Bank plc (GIB) we are committed to protecting the privacy of our website visitors. Please read the following in order to learn more about our privacy policy and our information gathering and dissemination practices.

1. Why we require your information

GIB collects personally identifiable information when you register with us. You do not need to provide us with personal data simply to browse our site except on sections of the site where you choose to register with us. GIB uses this information in order to fulfil your request for certain information including newsletters, updates and events invitations.

2. What information do we collect?

Registration

Some areas of our website require you to be registered with us prior to certain information or services being made available. We use this information to provide you with the service or information you have requested or to answer your queries.

Updates

Users of our website can register for email newsletters, news updates and invitations to events. This service is entirely optional.

Surveys

From time to time we may offer users the option of participating in surveys. Participation is entirely optional. Any specific information you provide during the course of a survey is kept confidential and used by us in order to conduct research or improve our services. We will only publish aggregated results.

Information from other sources

In the normal course of our business we may check some of the information you provide to us against third party databases to confirm that it is accurate.

Cookies and website usage data

Some areas of the GIB website use cookies so that we can serve you better. You can read about our cookies policy and how to refuse cookies here. With or without cookies, our website keeps track of usage data, such as the source address that the page request is coming from (i.e. your IP address, domain name), date and time of the page request, the referring website (if any) and other parameters in the URL (such as search criteria). We use this data to better understand website usage so we know what areas of our websites users prefer. This information is stored in log files and is used for aggregated and statistical reporting but is not attributed to you as an individual.

Security
We use security safeguards to protect information from unauthorised access and misuse. We use the most accurate and current information you provide in order to process your request.

3. What information do we share?

There are times when we may need to share the information we learn from you with other parties. We do not sell or rent this information to others but will send personally identifiable information about you to other companies or people in the following situations:

Compliance with law

We will release personal information where we are required to do so by law or by any regulations and other rules (including professional and auditing requirements) to which we are subject.

Consent

Other than in the above situation you will receive notice from us when your personal information might go to third parties and you will have the opportunity to decide not to share that information.

4. Access to your information

You have the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection 1998.

5. Changes to privacy policy

We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our web pages.

6. Questions or suggestions

If you have any questions or suggestions regarding this policy, have any concerns about our practices or believe we are not properly adhering to our privacy policy, please contact enquiries@greeninvestmentbank.com. If at any time you wish us to remove your personal details from our database please also contact enquiries@greeninvestmentbank.com or write to UK Green Investment Bank plc, Atria One, Level 7, 144 Morrison Street, Edinburgh EH3 8EX.